These guidelines and privacy policy are specific to this website managed by Setra Coaches. The guidelines and privacy policy are effective May 1, 2017, and apply to information gathered through these websites and via e-mail.

Setra Coaches maintains strict privacy policies to safeguard personal identifying information and communications from unauthorized intrusions. By “personal identifiable information”, We mean any personal information that identifies you, such as name, address, telephone number, e-mail address, and any information about activities (online or otherwise) that is directly linked to your information.

How and Why Setra Coaches Collects Your Information

As you navigate through our website, at certain points, we may need to collect personal identifying information from you in order to provide you with services tailored to your needs.

Setra Coaches will not disclose any personal information collected from your activities on any Setra Coaches online service, except to Setra Coaches agents, dealers and marketing partners. When Setra Coaches uses agents, such as contractors or companies to perform services on Our behalf, or provides your information to Setra Coaches dealers or marketing partners. We will use reasonable commercial efforts to ensure that the company protects your personal information in a manner consistent with this Policy.

Setra Coaches will collect and use your information only for specific purposes. Setra Coaches will collect and use personal information: to work with marketing partners to bring goods and services that may be of interest to you; to create and inform you of products and services that better meet your needs; for billing purposes; to anticipate and/or resolve problems with your service; to provide referrals to our dealers for further follow-up for services or products that We think may be of interest to you.

You may choose not to receive any marketing communications from Setra Coaches in connection with our online services. You may also tell Us how you would like to be contacted in connection with information you provided to Us via our online services. If you notify Us that you do not want to receive any marketing information, We: will not contact you directly with marketing messages in connection with Setra Coaches online services; will not use personal information obtained from your online registration or use of a Setra Coaches online service to contact you with marketing messages about any products or services; will not disclose your information to others.

To inform Us of your preferred method of communication or to indicate that you do or do not wish to receive communications from Setra Coaches, Setra Coaches dealers or our marketing partners in connection with information you provided on this site, please register here.

If you notify Us that you do not want Us to use any of your information in the ways described in this Policy, We will honor your request. However, if you then later provide additional personal information to this site or otherwise respond to one of Our online inquiries, We will assume that you have changed your mind with respect to Our use of your information, and We may contact you as described herein. You may at any time, of course, follow the procedure described above to elect not to be contacted by Us.

Personal information that a visitor volunteers at the Setra Coaches website to inquire about or order Setra Coaches products/services will be protected just as if the information had been provided under more traditional ways of ordering that product or service.

Setra Coaches will use commercially reasonable efforts to assure that your personal information will be kept secure. Setra Coaches has implemented technology and security features and strict policy guidelines to safeguard the privacy of your personal information from unauthorized access or improper use, and we will continue to enhance our security procedures as new technology becomes available.

Setra Coaches will use commercially reasonable efforts to assure that your e-mail will be kept private. Setra Coaches will not read or disclose to those parties not affiliated with Setra Coaches, private e-mail communications that are transmitted using Setra Coaches services, except as required to operate the service or as otherwise required by law.

Setra Coaches will respond to improper conduct. Setra Coaches may use personal information to investigate and help prevent potentially unlawful activity or activity that threatens the company or otherwise violates the customer agreement for any products or services that Setra Coaches provides.

We may use session log data and cookies combined with anonymous user data (and personal data if you provide it) to track user movement and behavior within and across this website. We may use this information to help Us or our authorized dealers to offer to you Setra Coaches products and services that may serve your needs and to perform website-user analytics. We may supply this information to a third party metric provider to perform the analysis for Us and to provide the results to Us. Our relationship with the metric provider is governed by contract. The contract restricts the metric provider’s use of the data to performing requested analytics and compiling reports for Setra Coaches. The metric provider is prohibited from otherwise selling or sharing the information or the results with anyone else. We use the information and the analytic results to improve our website and the user’s experience.

Changes in Practices

Setra Coaches will keep its privacy policy current, and make every effort to promptly update this web page every time there is a change to this policy.

Additional Privacy Protections for Children Using the Internet

Setra Coaches recognizes that children, including young teens, may not be able to make informed choices about personal information requested online. Accordingly, Setra Coaches does not knowingly target children or teenagers (younger than eighteen years of age) for collection of information online. Setra Coaches does not solicit or collect personally identifying information from children and teenagers under eighteen and does not allow anyone else to do so on any Setra Coaches website.

Representations and Warranties

Warranties and Limitations of Liability information and documents provided on this website are provided “as is” without any warranty. Setra Coaches makes reasonable efforts to include accurate and up-to-date information on this website; it does not, however, make any representations as to its accuracy or completeness. Your use of this website is at your own risk. Setra Coaches, its suppliers, distributors and the other parties involved in creating and delivering the contents of this website, are not liable for any damages arising from the use of this website.

Links to Third Party Websites

The Setra Coaches website may contain links to third party websites, including websites owned or maintained by authorized Setra Coaches dealers. The linked websites are not under the control of Setra Coaches, and Setra Coaches is not responsible for the contents of any linked website or any link contained in a linked website. Setra Coaches is providing these links only as a convenience, and the inclusion of a link does not imply endorsement of the linked website by Setra Coaches.

Copyrights and Trademarks

The materials displayed on this web site, including but not limited to all text, audio, video, images, photographs, illustrations, artwork, animation files and other graphics, and names, logos, trademarks and service marks, are property of Setra Coaches or its parent or affiliated companies or its licensors and are protected by copyright, trademark and other intellectual property laws. This site may be displayed, downloaded and/or printed solely for your personal, non-commercial home use, provided that you do not delete or modify any copyright, trademark or other proprietary notices. Any other use of the material on this site without the prior written consent of Setra Coaches is strictly prohibited.

Product Information

Product information and photography featured within this web site were as accurate as possible at the time of publication. Subsequent refinements may be evident in the actual product. Prices and specifications are subject to change without notice. Selected decorator items shown in the photographs are not part of the product unless specified. All liquid capacities, dimension, and weights are nominal. Warranty is valid only on product sold in the U.S.A. and Canada.

No Warranties or Representations

This site may contain hypertext links to other completely independent web sites. Setra Coaches makes no warranty or representation as to the accuracy, completeness or authenticity of information contained in any hypertext link. The existence of such a link cannot be construed as direct or indirect approval, endorsement or sponsorship of or affiliation with the linked site on the part of Setra Coaches. The visitor to this site acknowledges and agrees that Setra Coaches has no obligation to review any sites linked to this site and is not responsible in any way for the content of any linked sites. Persons who use this site to link to other sites acknowledge that they do so at their own risk.

Setra Coaches reserves the right to modify the information contained on this site at any time without notice. While Setra Coaches makes all reasonable efforts to ensure that all material on this site is correct, accuracy cannot be guaranteed and Setra Coaches does not assume any responsibility for the accuracy, completeness or authenticity of any information contained on this site. This site and all information and materials contained herein, is provided to you “as is” without any warranty of any kind.

No Offer to Sell or Lease

All of the information contained in this site is for information purposes only and in no way constitutes an offer to buy or sell a Setra Coaches bus. The purchase of any Setra Coaches bus shall be subject to the terms and conditions of the applicable sale, lease or retail installment contract. The MSRP’s (Manufactures Suggested Retail Price) listed on this site excludes tax, title, license, registration, options, freight and dealer preparation. Actual dealer price may vary. This site shall not be used or relied upon by you as a substitute for information that is available to you from an authorized Setra Coaches dealer.

Use This Site at Your Own Risk

Entry into this site is at the user’s risk. Setra Coaches and the parties involved in creating, producing or delivering this site are not liable for any direct, indirect, consequential, incidental, punitive or any other type of damages, losses, costs or expenses (including but not limited to legal and expert fees) which may arise either as a result of accessing or the inability to access this site. This includes, without limitation, liability for damages or injuries resulting from browsing this site, downloading any materials from it, or from such causes as computer viruses, software or hardware malfunctions, or any other errors, problems, failures or delays in computer operation in general or in network transmission.