Always by your side

Daimler Coaches North America is Redefining Service

Daimler Coaches North America is committed to establishing strong strategic relationships with our Setra owners. That starts with service you can trust. It’s why we do everything we can to support customers in achieving success with advanced solutions and reliable business partners.

On September 1st, 2020, Daimler Coaches North America, along with four long-term and highly experienced Detroit Diesel distributors, will launch full motorcoach service.

Eight additional fully qualified workshops are ready to deliver not only service on Daimler’s own Detroit Diesel engines and Allison transmissions, but for the entire motorcoach, covering electrical, HVAC, pneumatics, interiors, and more.

Parts and Service Map

Choose your area on the map to find your local parts and service provider

 
VA PA TN ID NV TX NH NY HI VT NM NC ND CANADA NE LA SD DE FL WA KS WI OR KY CO OH OK WV WY UT IN IL AK NJ ME MD AR MA AL MO MN CA IA MI GA AZ MT MS SC CT

Daimler Coaches Technical Support

We understand the vital importance of keeping your coaches running. Our team knows the ins and outs of Setra products and understands your business needs.

For after-sales and technical support, please contact:

Midwest/North East
Elmer Holz
PHONE : 507-320-0540 EMAIL : elmer.holz@daimler.com
West Coast
Jim Walls
PHONE : 530-531-7282 EMAIL : jim.walls@daimler.com
South East
Richard Pacheco
PHONE : 407-717-7964 EMAIL : richard.pacheco@daimler.com
Southern US/Canada
Chris Whitener
PHONE : 214-970-1948 EMAIL : chris.whitener@daimler.com

Afterhours Support

We know it’s important to address issues even after normal business hours. That’s why our team is ready to serve when it’s needed most. 24/7/365 — our team is always ready.

For questions or support please contact:

Daimler Coaches North America
TOLL-FREE: 1-800-206-9728

Promotions

Setra Driver's Partition

Daimler Coaches North America has the solutions you need to give customers confidence that your buses are the cleanest and safest on the road. The driver’s partition area was designed by Daimler employees with the utmost regard to safety while ensuring your coaches remain as elegant as when you bought them.

For more information, please contact:
Chris Whitener
214-970-1948
Chris.Whitener@Daimler.com

Setra Integrated Fogging System

Daimler Coaches North America has designed a built-in, automatic fogging system that can be used anytime, anywhere. This system allows you to sanitize your coach while keeping your employees outside of the coach. With the push of a button, you can have a sanitized bus that is ready to roll in as little as 15 minutes. 
 

For more information, please contact:
Chris Whitener
214-970-1948
Chris.Whitener@Daimler.com

Subscribe to Our Newsletter